Privacy Policy

Last updated: June 23, 2025

1. Introduction

Vacuum Exploreway ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vacuum-exploreway.com or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Billing and payment information
  • Course enrollment and progress information
  • Communication preferences

2.2 Usage Information

We automatically collect certain information about your device and usage of our website:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent on our site
  • Referral sources

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing transactions and sending related information
  • Sending administrative information and updates
  • Responding to your comments and questions
  • Improving our website and services
  • Sending marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To service providers who assist us in operating our website and services
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

7. Your Rights

Under Australian Privacy Laws, you have certain rights regarding your personal information:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to opt-out of marketing communications

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Phone: +61 3 9123 4567
  • Address: Level 12, 123 Collins Street, Melbourne VIC 3000, Australia

13. Australian Privacy Principles

This Privacy Policy is designed to comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth). We are committed to handling your personal information in accordance with these principles.